Management Services

With nearly 50 years of experience and a team of seasoned professionals, we provide a complete range of management services. Depth of experience, a prudent management style, sophisticated systems, proven strategies for enhancing asset value and optimizing investment returns and an overriding commitment to guest excellence enable us to provide significant operating results for owners and lenders.

Development

From site acquisitions to pre-development planning to construction to grand openings and renovations, General Hotels Corporation has been involved in numerous projects from the ground up. We understand the intricate details and offer a comprehensive range of services during each phase of development and renovation. Every detail is carefully planned and executed to minimize guest inconvenience.

Market Feasibility
Site Selection and Acquisition
Design Management
FF&E Purchasing Management, Coordination and Installation

Operations

General Hotels Corporation provides a hands on approach to daily property management to ensure that brand standards are met and financial goals are achieved. Hotels benefit from an extensive base of knowledge and broad range of skills by receiving critical support in the following key areas.

Training
Franchisor Relations
Property Consulting
Engineering
Budgeting
Guest Service and Quality
Capital Planning and Implementation
Monitor Operating Forecasts, Payroll and Expenses
Establishment and Audit of Safety / Security Programs
Purchasing Leverage through Strong National and Local Vendor Relationships

Finance

Dependable finance and accounting oversight along with strong banking relationships allow General Hotels Corporation to provide owners with critical cost containment controls and a valuable range of project development resources.

Centralized Accounting Systems and Reporting
Cash Management
Loan Procurement and Construction Accounting Services
Budgeting and Forecasting
Information Technology Support Services

Sales and Marketing

As a revenue driven organization, our success is the result of a three-fold focus: maximization of revenue and profits, effective hiring and training of top level sales teams and the proper positioning of hotels within their marketplace. This focus coupled with innovative, proactive sales and marketing efforts result in hotels that consistently outperform market share averages.

Revenue Management
Sales Strategy Leadership
Sales Staff Recruitment, Training and Motivation
Sales and Marketing Plan Expertise
Monthly Sales Report Reviews
Advertising and Public Relations
E-Commerce Management
Highly Qualified Lead Referral Program

Human Resources

We believe our associates are our organization's greatest asset. By selectively recruiting the right associates matched to the right jobs, investing in competitive compensation, benefits, training, development and motivation programs, General Hotels Corporation is able to attract and retain the best possible talent.

Payroll Processing
Benefits Administration
Insurance Claims Management
Recruitment and Employee Retention